Date: April 29, 2020 COVID – 19 Update

Dear Patients,

As we continue to navigate through these evolving and challenging times, we want to give you an update on where we stand. We continue to be committed to providing excellent orthopedic service and care to our patients.

Effective today, all of the surgical facilities where we practice, including surgery centers and hospitals, will be allowing elective cases effective May 4th. OrthoNorCal is now scheduling all types of elective surgeries.  Please rest assured that the surgery centers and hospitals are proactively taking comprehensive measures to assure the safety of patients and staff in response to the COVID-19 epidemic.

Additionally, our clinics continue to be open our regular hours for orthopedic care. We have the capability to perform X-ray, MRI, and fracture care at our clinics. This may alleviate your worries about seeking urgent orthopedic care and can lessen the current burden on the local Emergency Rooms.

Like our surgical facility partners, OrthoNorCal is taking multiple steps to protect our patients from COVID-19. We are following CDC guidelines and following Social Distancing precautions.  A few examples of this are:

1) We are limiting seating space in our waiting rooms to make sure that patients have at least 6 feet of space.

2) If patients wish to check-in and then wait in their car for their appointment, we will accommodate them.

3) We have telephone follow-up appointments with some patients who have routine follow up examinations.  If they want to be seen, we will be available to them.

We will update you with changes in this rapidly evolving situation. We know that this is an uncertain and anxious time.   We want to reassure you that we will be here for your orthopedic needs. We remain firm in our goal to give your patients outstanding, safe, compassionate care.

Yours Truly,

The Team at OrthoNorCal

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